Nipher Documentation

Customers discover products through categories, listed-product pages, search, brand or seller pages, and product detail pages.

After login, customers manage cart, checkout, orders, wishlist, profile, and account settings from their account surfaces.

Sellers and admins use separate dashboard areas, so this documentation is focused on the public customer and seller-facing product guidance.

Public routes include home, categories, listed products, product pages, about, contact, FAQ, and policy pages.

Logged-in routes include cart, checkout, orders, wishlist, profile, and settings.

Public content is kept crawlable so category pages, product pages, and documentation pages remain visible to search engines.

Core app screens include home, search, product detail, top brands, seller profile, checkout review, product feedback, and settings.

The app also includes account-related pages for orders, addresses, notifications, security actions, and support flows.

The delete-account action remains inside the logged-in settings/security area of the mobile app.

Start from the login or sign-up flow and complete OTP or email verification as required.

Add delivery address details before checkout so serviceability, shipping, and the final payable amount can be calculated correctly.

Once logged in, you can manage your shopping actions from orders, wishlist, profile, and settings pages.

Use category pages and listed-product pages when you want broad browsing by product type.

Use search when you already know the item, brand, budget, or use case you are looking for.

Seller profile pages and top-brand areas help you explore a seller's public catalog before deciding to buy.

Product pages are where customers review the product information, variants, delivery checks, pricing, and related seller details.

Wishlist is for saving products for later comparison or purchase.

Review and feedback flows allow customers to leave product-level feedback after purchase where applicable.

Cart is used to review selected items, quantities, and the address being used before moving forward.

Checkout calculates the latest payable amount based on item state, address, and shipping availability.

The mobile app uses a dedicated checkout review screen before the payment handoff.

Start from the Become a Seller page and submit the seller registration flow.

Complete business, payout, and identity information so the application can be reviewed properly.

After approval, sellers use the seller workspace for listings, orders, payouts, support, and profile management.

Sellers can add products, edit listings, review incoming orders, and monitor revenue or transaction history.

Seller settings cover profile details, payout methods, support, and policy references such as seller agreement and seller guidelines.

Seller operations are separate from customer-facing help and account flows.

Use My Orders to see the latest order status and shipment updates.

Address changes and cancellations may only be available before the order reaches later processing stages.

If an order is delayed or delivered incorrectly, check the order details first and then use the appropriate return or support action.

Open the relevant order and use the return option if the item is eligible.

Provide clear details and photos when the item is damaged, defective, or incorrect.

Approved refunds are processed back through the original payment route, subject to banking timelines and policy checks.

Checkout supports the payment methods shown live at the time of purchase.

If money is debited but the order fails, the amount is usually reversed automatically by the bank or provider.

Use settings pages to manage sessions, change account details, and review privacy or account actions.

Use policy pages when you need the official written platform position rather than a short answer.

Privacy, terms, shipping, return and refund, seller agreement, and seller guidelines are all public web routes.

These pages remain the authoritative written documents even when this documentation page links to them.

Mobile app: open Settings, then Security, then Delete account.

Website: sign in, open Account Settings, and use the Delete Account option in the Security section.

After a valid request, the account is disabled and scheduled for permanent deletion after the retention period, subject to legal or operational record-keeping.

If the request was made by mistake, contact support before permanent deletion is completed.

Use this page for setup instructions, account guidance, policy references, and common product or order questions.

Use Help & Support when you need ticket-based assistance, screenshots, or investigation by the team.

For business, seller, or account-policy questions, use the contact details below.