Shipping Policy for Nipher

Introduction

This Shipping Policy explains how orders placed on Nipher are shipped and delivered.

Shipping Partner

Currently, Nipher uses Delhivery as the logistics partner for product deliveries.

Additional courier partners may be added in the future to improve delivery coverage.

Order Processing

Once a customer places an order

The order is processed by the platform.

Shipping arrangements are handled through the integrated courier service.

Tracking updates are automatically generated by the system.

Sellers do not need to upload tracking information manually.

Shipping Charges

Shipping costs may vary depending on

Product category

Delivery location

Courier charges

Shipping costs are managed through the platform’s order system.

Delivery Time

Estimated delivery times may vary depending on

Customer location

Courier partner availability

Weather or logistical conditions

Delivery timelines shown during checkout are approximate.

Delivery Delays

Delivery delays may occur due to

Courier service issues

Weather conditions

Public holidays

High order volumes

Nipher will attempt to resolve delivery delays in coordination with the courier partner.

Lost or Damaged Packages

If a package is lost or arrives damaged

Customers should report the issue to Nipher support.

The platform will investigate the issue with the courier partner.

Appropriate actions such as replacement or refund may be provided where applicable.

Delivery Coverage

Currently, Nipher delivers products within India only.

International shipping may be introduced in the future.

Customer Support

For shipping issues or order tracking assistance, customers can contact the Nipher support team through the platform.